FAQs

Yes, we’re currently hiring tour guides and associates for the upcoming season. Check out our jobs board to learn more and apply.

Starting in March 2025, Bike the Gorge will be a full-service shop that rents, sells, and services e-bikes and other bike equipment.

By state law, the minimum age to ride an e-bike in Oregon is 16 years old. However, our self-guided Waterfalls & Waterfront Tour and Mitchell Point Tunnel Tour now include the option to rent bike trailers, child seats, and/or non-electric kids bikes for children ages 1+ (see next question for details).

Yes! We offer passenger seats (suitable for ages 1+) for our Waterfalls & Waterfront Tour , as well as non-electric cruiser bikes for older children who want to ride their own bike.

While walk-ins are welcome, we strongly recommend making a reservation to ensure availability, especially during peak seasons.

Yes, we offer discounts for groups of 10+ people. Email info@bikethegorge.org with your group size and preferred dates and we’ll get back to you with availability and booking instructions.

We strongly recommend wearing closed-toe shoes and comfortable clothing for your ride. Other items to consider packing include a water bottle, sunscreen and a swimsuit for taking a dip in the river or waterfalls.

We offer full refunds for any cancellations made at least 72 hours before your reservation time. If you need to cancel or reschedule your reservation for any reason, email info@bikethegorge.org or call us at 541-645-5721.

Our general cancellation policy also applies to bad weather days — as long as you give us the required notice, we’re happy to refund or reschedule your booking.

On rare occasions, we may cancel rentals or tours on days with thunderstorms, wildfire smoke, extreme heat, or other severe weather conditions in the forecast. If this happens, we will notify you by phone and email as soon as possible and offer to refund or reschedule your booking

Yes, we offer free, no-obligation test rides on all the e-bike models that we have in stock.

Yes, we match online pricing and promotions for all e-bikes we sell. There’s also no sales tax in Oregon, so you can be confident you’re getting the very best deal!

Yes! We partner with Upway to get you a great deal on your used e-bike.

Yes, our experienced team can walk you through the pros and cons of different e-bike models and set you up with test rides for the models that best fit your needs. 

All e-bike sales are final and non-refundable, which is why we encourage customers to schedule a test ride before they buy.

E-bike accessories can be returned for a full refund within 30 days, as long as the item is unused and in its original packaging.

We specialize in servicing e-bikes from Aventon and Lectric eBikes, but our mechanic is trained and certified to service almost any bike, and we’re happy to refer you elsewhere for any repairs we’re not able to complete ourselves.

Walk-ins are welcome during our business hours, but we recommend making an appointment (coming soon) so that you don’t have to wait around on days we’re very busy.

Unless it’s a very minor repair, we generally require at least 24 hours to complete a service job before you can pick up your bike. 

If you have an urgent repair need, please call ahead to confirm whether or not we will be able to provide same-day service. 

The Gorge is full of charming boutique hotels, resorts, short-term rentals, and campgrounds on both sides of the river. Here are a few of our favorites:

Cascade Locks

• Cascade Motel
• Blue House Airbnb
• Best Western Plus Columbia River Inn
• Marine Park Campground
• KOA Campground

Stevenson

• Wilder & Pine Cabins
• Skamania Lodge
• Hotel Stevenson
• Skamania Coves Resort
• Art Bliss Hotel

Carson

• Carson Ridge Luxury Cabins
• Carson Hot Springs Resort

Other

• Historic Hood River Hotel
• Bonneville Hot Springs Resort & Spa
• Under Canvas Columbia River Gorge